Frequently Asked Questions

  Here is a list of the General frequently asked questions. These questions and answers came from individuals like you and we hope you find this information helpful.
If you have more specific questions that you would like answered

What is the food like in Uganda?

Fresh tropical fruits and vegetables abound throughout the country. A wide range of dishes, both traditional and international, are served in the hotels and restaurants. If you have any dietary restrictions, please advise in advance. And if you have to have yellow mustard or black pepper to enjoy your meal, bring it with you.

Do I need trip insurance?

  It is a condition of booking, that the sole responsibility lies with the guest to ensure that they carry the correct comprehensive travel and medical insurance to cover themselves, as well as any dependants/traveling companions for the duration of their trip to Uganda. This insurance should include cover in respect of, but not limited to, the following eventualities: cancellation or curtailment of the safari, emergency evacuation expenses, medical expenses, and repatriation expenses, damage/theft/loss of personal baggage, money and goods.

What should I pack for my safari?

  Uganda is casual. There is little to no opportunity for fashion while on safari though you may wish to bring a nice outfit for a special dinner. Lighter and more natural colors such as khaki, brown, beige, olive and green should be worn during the day. During the nights, the color of your clothing is irrelevant. Temperatures vary greatly throughout the course of the day; therefore it is advised to dress in layers. A complete packing list will be given at a later date.

What language is spoken?

  English is spoken throughout Uganda.

Do you suggest traveling with a professional guide?

  Private guided tours are always recommended for a full experience and usually included where available for all experiences unless specifically requested not to include.

How old should my children be?

  To get the best experience, your children should be at least five years old to fully experience The Pearl of Africa / Uganda.

What should I wear when gorilla tracking?

  We recommend: a breathable and lightweight rain jacket or poncho, a warm jacket or fleece for overcast days and evening, long-sleeved shirt and trousers, sturdy waterproof walking boots (seasoned or well worn footwear), leather gardening type gloves, sunscreen, cap or sun hat, sunglasses, insect repellent, comfortable day pack for carrying water and minimum amount of personal items. Cameras and video cameras are allowed, but bring film and batteries from Kampala.

How far in advance do I need to book a gorilla permit?

  Book as far in advance as possible to avoid disappointment. Permits are sold up to 2 years in advance!

Will I need any vaccinations?

  Reedbuck Tours Uganda recommends that you consult with your physician about vaccinations. No vaccinations are required, but here is a list of recommendations

Can I fly internally?

  Yes, charter flights are available to almost all safari destinations, but be aware that charter costs are high. A limited number of internal scheduled flights are available.

What kind of vehicle will I travel in?

  Most safaris use 4WD minibuses (up to nine passengers) with pop-up tops and seven window seats for game viewing. Small group safaris (three or less) can travel in 4WD station wagons. We also use 4WD long chassis Landcruisers. Groups of twelve and more people who would like to travel in one vehicle are offered 25-29 seat Coaster buses that have approximately 16 window seats. Overland trucks and fourteen seater minibuses are available on request. VIP visitors can request luxury 4WD station wagons, seven seat minibuses and limousines.

What budget should I allocate?

  Pricing and itineraries vary depending on length of your trip and the level of luxury of your experiences; Reedbuck Tours Uganda caters to your budget, and will make recommendations without any obligations

How do I pay for my safari?

  Most of our clients pay by wire transfers or credit card. Bank details are available upon request. With Managers' approval, credit card payments can be made, but please note there is a 7-9% surcharge. In Kampala cash payments are accepted in any foreign convertible currency and in Uganda Shillings. Note: it can be difficult to withdraw large amounts of cash in Kampala (and even more so upcountry).

Where are the best places to go?

  It depends on your interests, budget and time frame. We are here to tailor make a unique experience of a lifetime.

What other expenses should I expect after quoted safari costs?

  Unless otherwise stated, tour prices quoted are ex-Kampala and include transport with fuel and driver/guide, accommodation, meals on safari, National Park and activity fees associated with your itinerary. Clients will be directly responsible for airfare to/from Uganda, Visa fees if applicable, airport transfers, meals and accommodation in Kampala, transport in and around Kampala, supplemental activities not included in the itinerary, refreshments and beverages (between meal snacks, alcohol, other refreshments), personal items (porterage, telephone calls and souvenirs), tips and gratuities. Coffee and tea are usually available with meals in up-country properties and drinking water may be provided. It is advisable to always check what is included in menu prices.

How long should I be on safari or how much time do I need to travel for?

  Because of the travel time required to get to Uganda, it is recommended that you plan to be on safari for at least 10 days. During that period, you will be able to see the various different regions that Uganda "The Pearl of Africa" has to offer.

Which international airlines access Uganda?

  From Europe, major carriers are: British Airways, Brussels Airlines, KLM and Turkish Airlines, all of which fly directly to Entebbe. International carriers from Europe connect with most North American carriers. Major African Airlines include: Egypt Air, Ethiopian Airlines, Kenya Airways, Air Tanzania and South African Airways. From the Middle East and South East Asia, check with Emirates or Qatar Air. Check with our Ticketing Department for the best routing from your destination.

Is there electricity in the camps?

  All of the camps that we work with are of the highest quality and therefore strive to provide guests with the most comfortable environment possible. Electricity is available in most of the camps and those that do not are equipped with solar powered lighting. The power in Uganda is 220 volts. Most travelers to Uganda only need the universal “plug” converter which you can purchase at most travel stores. Most laptops, cameras and other mobile devices have converters built into them (the black box on the power cord) so it is safe to plug your devices into Ugandan power using only the “plug” adaptor. The most common mistake is that hairdryers as they DO NOT have built in power converters unless they specifically state that they are able to handle 220 volts.

What’s the best time of year to come to Uganda?

  There is no bad time of year to visit Uganda. Even during the rainy seasons (March - June and October - November) it may rain for only one or two hours before the sun shines again. It rarely gets cold, but it is advisable to carry lightweight rain gear in the rainy season. It can get cold at night (especially in high areas such as Sipi / Mount Elgon, the Rwenzoris and Kisoro / Kabale) so bring a light jumper or a scarf.

Will my cell phone work in Africa?

  Your cell phone will work in most areas, but you must remember to have the international roaming activated on your phone. For more details, please contact your phone service provider. Coverage Map